Terms of service

Last updated: 26.10.2026

These terms apply to all purchases on bargear.dk, bargear.se, bar-gear.de and bargear.eu. The content is the same in every language.

1. Company information

BarGear is operated by Hospitality Line ApS.

Hospitality Line ApS
Alstrup Skovvej 18
4840 Nørre Alslev
Denmark
Our warehouse and return address is Bring Shelfless, Egedesvej 38, 4600 Køge (see section 9). It is not the company's registered address.

CVR (Danish company reg. no.): 44898438 · VAT no.: DK44898438
Email: info@bargear.dk · Contact form: bargear.eu/pages/kontakt-os

2. The contract and minimum age

When you place an order, you receive an order confirmation by email. The contract is concluded when you receive the order confirmation.

If, exceptionally, we cannot deliver, we will contact you as soon as possible and refund what you have paid.

You must be at least 18 years old to buy from BarGear. One reason is that we sell alcoholic products.

You are responsible for making sure the information you give when ordering is correct.

The contract can be concluded in English, Danish, Swedish or German. You will receive an order confirmation by email with the details of your order. These terms can always be viewed, saved and printed on this page.

3. Prices, VAT and payment

All prices include VAT of the country of delivery.

For deliveries outside the EU, local import VAT, duties and customs fees may apply.

The total price, including VAT, shipping and any other fees, is shown at checkout before you complete your purchase. We never charge more than the amount you have approved.

The payment methods available for your order are shown at checkout. They may include, for example, payment cards, MobilePay, PayPal, Apple Pay, Google Pay and Shop Pay. The choice depends on the market.

Public institutions and customers who pay by EAN invoice are welcome to contact customer service before ordering.

4. Delivery

The delivery options, shipping prices and estimated delivery times for your address are shown at checkout.

In-stock items ordered on weekdays before 13:00 are normally dispatched the same day. The estimated delivery time is 1–3 working days after dispatch.

Weekends, public holidays, large orders and conditions at the carrier can affect dispatch and delivery. Same-day dispatch is not a guarantee of next-day delivery.

You will receive tracking information once the parcel has been sent, if the carrier offers it.

If you do not collect a parcel and it is returned to us, we may deduct the actual cost of shipping and return from the refund, to the extent the law allows.

See our delivery page for more information.

5. Right of withdrawal – 30 days

As a consumer, you have a 30-day right of withdrawal from the day you receive the goods. You do not have to give a reason, and you do not need our approval first.

It is enough to notify us, for example at info@bargear.dk or using the model withdrawal form. You then return the goods within 14 days of your notice.

The full rules, the exceptions and the form are on the page Right of withdrawal and returns.

6. Legal guarantee

If an item is faulty, you can make a complaint. The legal guarantee is 24 months from delivery for consumers in Denmark, Germany and other EU/EEA countries. For consumers in Sweden, it is 3 years under konsumentköplagen.

If the mandatory rules of your country of residence give you a longer period or better rights, those rules apply.

The full rules are on the page Defects and complaints.

7. Items with a short or expired best-before date

We sell some items at a reduced price because their best-before date is short or has passed. This is clearly stated with the item before purchase. We only sell such items when we have assessed that they are still in good condition. An expired best-before date is not in itself a defect when it has been disclosed before purchase.

8. Business customers

The right of withdrawal does not apply to business customers. Instead, we offer a voluntary 3-day return right from receipt, unless otherwise agreed in writing.

For business customers, the Danish Sale of Goods Act's rules on commercial sales apply. Questions about B2B purchases can be sent to b2b@bargear.dk.

9. Return address

Bring Shelfless
Att.: BarGear
Egedesvej 38
4600 Køge
Denmark

We cannot receive cash-on-delivery parcels. Always keep your proof of postage.

10. Complaints and dispute resolution

If you have a complaint, please contact us first at info@bargear.dk. We will reply as soon as we can.

If we cannot find a solution together, you can contact one of the following:

  • Nævnenes Hus, the approved Danish dispute resolution body. Your complaint is first handled by Center for Klageløsning and then, if needed, by Forbrugerklagenævnet (the Consumer Complaints Board).
    • Address: Toldboden 2, 8800 Viborg, Denmark
    • Website: naevneneshus.dk
    • Consumers in other EU countries can also complain here.
  • Consumers in Sweden: Allmänna reklamationsnämnden (ARN), Box 174, 101 23 Stockholm, Sweden, arn.se.
  • Consumers in Germany: We are neither willing nor obliged to take part in dispute resolution before a German consumer arbitration board (Verbraucherschlichtungsstelle). The competent body is Nævnenes Hus in Denmark.
  • Help with cross-border purchases: the European Consumer Centre in your country, for example:
    • Forbruger Europa, Denmark (forbrugereuropa.dk)
    • Konsument Europa, Sweden (konsumenteuropa.se)
    • Europäisches Verbraucherzentrum Deutschland (evz.de)

The EU Online Dispute Resolution (ODR) platform was closed on 20 July 2025 and can no longer be used.

11. Marketing

We only send newsletters and other electronic marketing when you have given your consent, or when the law otherwise allows it. You can unsubscribe at any time using the link in the email or by contacting us.

12. Personal data and cookies

Our privacy policy explains how we process your personal data, and our cookie policy explains how we use cookies. You can change your cookie choices at any time by deleting cookies in your browser so that the cookie banner appears again.

13. Price match

Our price match applies before you buy. If you find exactly the same item cheaper and in stock at a relevant online shop, send us a public link or other documentation.

Price match requires, among other things:

  • the same brand, product, variant, size or quantity, and condition
  • the item to be in stock at the competitor
  • the price to be available to all customers

We may take into account mandatory costs needed to buy the item and have it delivered on comparable terms.

We compare as follows:

  • bargear.dk: Danish online shops
  • bargear.se: Swedish online shops
  • bar-gear.de: German online shops
  • bargear.eu: established EU online shops that deliver to your country on comparable terms

Price match does not apply to:

  • private sellers
  • marketplace sellers
  • obvious pricing errors
  • member or loyalty prices
  • personal discount codes
  • individually agreed B2B prices
  • products that are not directly comparable

Public campaign prices can be included when the other conditions are met.

The full rules are on the Price match page.

14. Governing law

These terms are governed by Danish law. If you buy as a consumer, you keep the protection given to you by the mandatory rules of your country of residence.

15. Changes

We may change these terms. Your order is covered by the terms that applied when you made your purchase.