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Welcome to BarGear's contact page, where we are ready to assist you with all your questions and needs. Whether it's a product, a complaint, or any other query, our team is here to help.

info@BarGear.eu

Egedesvej 38
4600 Køge
Denmark

Opening hours:
MON to FRI: 10:00 - 14:00

BarGear’s Terms and Conditions BarGear’s terms and conditions provide you, as a customer, with a comprehensive understanding of the conditions that apply when shopping on our platform. These terms cover several aspects, from payment and pricing to delivery and data privacy policies. § 1 Payment and Pricing § 1.1 All our prices are in euros (EUR), including VAT and any applicable deposits. § 1.2 The purchase amount will only be deducted when the item has been dispatched from BarGear. A higher amount than the approved one can never be charged. § 1.3 Payment can only be made with Dankort, Visa Dankort, Visa, PayPal, MobilePay, MasterCard, and Diners Club. No fees are charged for card payments. § 1.4 You must be at least 18 years old to shop with us, as required by Danish law. § 1.5 EAN customers are requested to contact customer service before making a purchase. § 2 Delivery We deliver via GLS, DAO, Bring, UPS, DHL, and others, depending on the destination country of the shipment. For shipments within Denmark, the services of the chosen carriers apply, including delivery time and guarantees. Typically, the package will be delivered within 1-3 business days. We strive to dispatch all orders no later than the next business day. § 2.2 If we are unable to deliver a drink package exactly as advertised, we will attempt to offer a suitable alternative. Shipping costs are calculated based on the total weight of the package. We only deliver via the listed carriers, and the shipping prices reflect our actual costs. Prices start from 35 EUR for delivery to parcel shops. Delivery is handled by the chosen carrier, with an expected delivery time of 1-6 business days. Please note that some products are not in stock – the specific delivery time can be found on the product page. If you are not home when delivery is attempted, you will receive a notification from the carrier with information on where your package can be collected. We recommend ordering well in advance to ensure timely delivery. For deliveries to islands, an extra day should be expected. All shipments are assigned a Track & Trace number, allowing you to track your package at any time. If a package is not collected and returned to us, the purchase will be canceled, and the shipping costs for the return and initial dispatch will be deducted from the refund. § 3 Conclusion of Agreement § 3.1 Once you have placed an order, you will receive an order confirmation via email. This confirmation reflects the exact contents of the purchase agreement between BarGear and the customer. § 3.2 When the package has been dispatched from BarGear, the customer will receive an email notification with the updated order status and the Track & Trace number. § 3.3 If the order is not collected within 30 days, BarGear reserves the right to cancel the order and charge a handling fee of up to 80 EUR. § 4 Right of Withdrawal § 4.1 As a consumer, you have a 14-day right of withdrawal when shopping with us. § 4.2 For business purchases, a 3-day withdrawal period applies. § 4.3 The withdrawal period expires 14 days after you receive your order or the last item in a multi-product order. § 4.4 You must notify us within 14 days of receiving your order if you wish to withdraw. This can be done via email at info@bargear.dk or by using our contact form. § 5 Complaints When you shop with us as a consumer, you have a 24-month complaint right. If the complaint is justified, we will refund your reasonable shipping costs. The item must be returned in appropriate packaging. § 5.2 Return address: BarGear ApS Alstrupvej 14 4840 Nørre Alslev CVR: 44 89 84 38 We do not accept cash-on-delivery shipments. § 6 E-Marketing You can opt-in to receive our newsletter, which contains exciting news from BarGear. § 7 Data Privacy Policy We collect and store your personal data to be able to deliver your order. Your data will only be shared with the following carriers: • GLS Denmark A/S • DAO A/S • Bring Denmark A/S • UPS Denmark A/S • DHL Express Denmark A/S These carriers handle deliveries on behalf of BarGear. Data shared includes: • Name, address, and email for parcel shop deliveries. • Phone number for home deliveries to allow the carrier to inform you about the delivery status. Your data is treated confidentially. § 8 Price Guarantee BarGear offers a price guarantee to ensure you always get the best price. If you find the same product cheaper from another supplier, please contact us with a link or proof of the offer. § 10 Cookies and Log Statistics We use cookies to optimize the website and enhance user-friendliness. By using BarGear, you agree to our use of cookies. Our terms and conditions are regularly updated.

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