Complaints & Returns

At BarGear, we aim to make complaints and returns as straightforward as possible. The applicable legal deadlines and conditions are set out in our Terms and Conditions.

Complaints

As a consumer, you have the rights provided by applicable consumer and sales law. If an item is faulty or defective, please contact us as soon as possible with your order number and a description of the issue.

Contact us through our contact form or email info@bargear.dk.

Returns

Always contact us before sending an item back. Once a return has been agreed, pack the item securely and send it to:

Bring Shelfless
Egedesvej 38
4600 Køge
Denmark
Att.: BarGear ApS

We do not accept cash-on-delivery parcels. Always keep proof of postage.

Deadlines and conditions

Current rules on withdrawal rights, complaints, any business-customer terms and other conditions are available in our Terms and Conditions.